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Événements clients
Airline Social Media Webinar Series
Social shopping and group buying for airlines - driving revenues from new media

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Calculating ROI from social media for airlines
How to set Appropriate KPIs and Benchmarks tailored to Your Objectives and Gain Top Management Buy-in.

It's been rumored that some travel brands are choosing to withdraw from social media as they cannot prove its effectiveness to top management. How do you decide what determines ‘successful social media’ for your brand?

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How airlines can drive profitable customer engagement , using location based social media tools

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How to leverage social media to manage aviation crisis

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Social CRM for Airlines - Managing the Cult and driving true value

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Specific case studies and interesting audience questions; the only way to learn about this kind of thing is to engage early
- Peeter Kivestu, Teradata

Learned a couple of ideas and tips!!
- Nervien Sharaby

Great seminar, very informative, it gave us a ton of ideas on how we can use social media outlets to resolve customer service issues before they get out of hand. Thank you.
- Carlos Klor, Supervisor,
Information and Seat Selection Centre
Air Transat

Good usage of real life examples
- Jon Day, Client Manager, Google

Useful for our further work with social media, especially on crisis communication
- Susanne Lauridsen,
Intern the Department of Communcation
Air Greenland

It was really helpful to get an idea on how to solve daily problems dealing with Social Media.
- Felipe Castillo,
Media Relations, Corporate Affairs,
LAN Airlines